How To Fix CRM_PROVIDER096 - Contract &1 is archived; contract document is displayed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PROVIDER -

• Message number: 096

• Message text: Contract &1 is archived; contract document is displayed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PROVIDER096 - Contract &1 is archived; contract document is displayed ?

  The SAP error message CRM_PROVIDER096 indicates that a contract has been archived, and as a result, the contract document is displayed in a read-only format. This message typically arises in the context of SAP Customer Relationship Management (CRM) when users attempt to access or modify an archived contract.
  Cause:
  The primary cause of this error message is that the contract in question has been archived in the SAP system. Archiving is a process used to remove data from the active database to improve performance and manage data volume. Once a contract is archived, it is no longer available for standard operations like editing or updating.
  Solution:
  To address this issue, consider the following solutions:
  
  
  Access Archived Data: If you need to view the details of the archived contract, you can do so through the archive management tools in SAP. You may need to use transaction codes like SARA (Archive Administration) to access archived documents.
  
  
  Unarchive the Contract: If you need to make changes to the contract, you may need to unarchive it. This process typically requires administrative privileges and should be done with caution, as it may involve restoring data to the active database.
  
  
  Consult with Your SAP Administrator: If you are unsure about how to proceed, it is advisable to consult with your SAP system administrator or the team responsible for data archiving. They can provide guidance on the policies and procedures for handling archived contracts.
  
  
  Review Archiving Policies: Understanding your organization's archiving policies can help you anticipate when contracts will be archived and plan accordingly.
  
  
  Related Information:
  
  Archiving Process: Familiarize yourself with the archiving process in SAP, including how data is selected for archiving and the implications of archiving on data access.
  Transaction Codes: Learn about relevant transaction codes such as SARA (for archiving) and SARI (for reading archived data).
  Documentation: Refer to SAP documentation or help resources for detailed information on managing archived data and the implications of archiving in CRM.
  
  By following these steps, you should be able to effectively manage the situation related to the CRM_PROVIDER096 error message.