How To Fix CRM_PRODUCT_WARRANTY020 - Warranty period is not completely processed

CRM_PRODUCT_WARRANTY020 - Overview

• Message type: E = Error

• Message class: CRM_PRODUCT_WARRANTY - Product Warranty

• Message number: 020

• Message text: Warranty period is not completely processed

What causes this issue?

You have maintained a time-dependent warranty in warranty management.
However, no warranty period was specified in the <ls>Warranty Period</>
field and no time unit was selected.
If the warranty start, or the warranty end should be calculated using
the warranty, this is only possible if the <ls>Warranty Period</> field
is completely maintained. This means entering a warranty period in
conjunction with a time unit.

System Response

System continues processing.

How to fix this error?

Enter all necessary values in the <ls>Warranty Period</> field.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

CRM_PRODUCT_WARRANTY020 - Details

• The SAP error message CRM_PRODUCT_WARRANTY020 indicates that the warranty period for a product is not completely processed. This typically occurs in the context of warranty management within the SAP Customer Relationship Management (CRM) module. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Incomplete Warranty Data: The warranty data for the product may not be fully entered or may be missing critical information such as start date, end date, or warranty type.
  
  Configuration Issues: There may be issues with the configuration settings in the warranty management module, such as incorrect warranty rules or conditions.
  Product Master Data: The product master data may not be correctly set up, leading to discrepancies in warranty processing.
  Transaction Errors: Errors during the transaction processing that involve warranty claims or registrations can lead to this message.
  Status Issues: The warranty status may not be updated correctly, leading to inconsistencies in the warranty period.
  
  Solutions:
  
  Check Warranty Data: