How To Fix CRM_PRODUCT_WARRANTY019 - Choose the unit of measurement in the counter data

CRM_PRODUCT_WARRANTY019 - Overview

• Message type: E = Error

• Message class: CRM_PRODUCT_WARRANTY - Product Warranty

• Message number: 019

• Message text: Choose the unit of measurement in the counter data

What causes this issue?

You have entered counter data in warranty management, however you have
not maintained the <ls>UoM Counter Value</> field. This field is
mandatory when you enter counter data in the warranty.

System Response

System terminates processing.

How to fix this error?

Select a unit of measurement.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

CRM_PRODUCT_WARRANTY019 - Details

• The SAP error message CRM_PRODUCT_WARRANTY019 typically occurs in the context of warranty management within the SAP Customer Relationship Management (CRM) module. This error indicates that the system requires a unit of measurement to be specified for the counter data related to a warranty.
  
  Cause:
  The error arises when you are trying to create or update warranty information, and the system cannot determine the unit of measurement for the counter data. This could happen due to:
  
  Missing Unit of Measurement: The unit of measurement for the counter data has not been defined or is missing in the warranty configuration.
  Incorrect Configuration: The configuration settings for the warranty or product might not be set up correctly, leading to the absence of a required unit of measurement.
  Data Entry Error: There may be an oversight during data entry where the unit of measurement was not selected or was incorrectly entered.
  
  
  Solution:
  To resolve the error, you can take the following