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How To Fix CRM_PRODUCT_UI002 - Picture could not be displayed.


CRM_PRODUCT_UI002 - Overview

  • Message type: E = Error

  • Message class: CRM_PRODUCT_UI - message class for product info in CIC

  • Message number: 002

  • Message text: Picture could not be displayed.

  • Show details Hide details
  • What causes this issue?

    You tried to display a picture as preview. Loading this picture was not
    possible.

    System Response

    The system uses a URL in order to locate and load the picture. But it
    failed.

    How to fix this error?

    If this error persists inform your system administrator.

    Procedure for System Administrators

    Probably there are missing links between the product and its pictures.
    Pictures are located within Content Management.
    Delete relevant picture within product master data maintenance and add
    it afterwards again.

    Error message extract from SAP system. Copyright SAP SE.


CRM_PRODUCT_UI002 - Details

  • The SAP error message CRM_PRODUCT_UI002, which states "Picture could not be displayed," typically occurs in the SAP CRM (Customer Relationship Management) system when there is an issue with displaying images or graphics associated with products in the product catalog or product master data. Here are some common causes, solutions, and related information for this error:
    Causes:
    
    Missing Image Files: The image files that are supposed to be displayed may not be uploaded to the system or may have been deleted.
    Incorrect Path: The path to the image files may be incorrect, leading to the system being unable to locate the images.
    Authorization Issues: The user may not have the necessary permissions to access the image files.
    File Format Issues: The image files may be in an unsupported format or corrupted.
    System Configuration: There may be configuration issues in the SAP system that prevent images from being displayed correctly.
    
    Solutions:
    
    Check Image Upload: Verify that the images are uploaded

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