How To Fix CRM_PRODUCT_SRVDUR000 - Data record for work duration with key &1 does not exist

CRM_PRODUCT_SRVDUR000 - Overview

• Message type: E = Error

• Message class: CRM_PRODUCT_SRVDUR - Set Type Work Duration

• Message number: 000

• Message text: Data record for work duration with key &1 does not exist

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Contact your system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRODUCT_SRVDUR000 - Data record for work duration with key &1 does not exist ?

  The SAP error message CRM_PRODUCT_SRVDUR000 indicates that the system is unable to find a data record for work duration associated with a specific key. This typically occurs in the context of service management or product-related transactions in SAP CRM (Customer Relationship Management).
  
  Cause:
  
  Missing Data Record: The most common cause is that the work duration data record for the specified key does not exist in the database. This could happen if the record was never created, was deleted, or if there is a mismatch in the key being referenced.
  Incorrect Key: The key being used to access the work duration data may be incorrect or not formatted properly.
  
  Configuration Issues: There may be configuration issues in the service or product management settings that prevent the system from retrieving the necessary data.
  Authorization Issues: The user may not have the necessary authorizations to access the data record.
  
  
  Solution:
  
  Check Data Existence: Verify if the work duration record exists