How To Fix CRM_PRODUCT_SALES034 - Delivery unit of measure & does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRODUCT_SALES - Message Class for Package CRM_PRODUCT_SALES

• Message number: 034

• Message text: Delivery unit of measure & does not exist

What causes this issue?

You have tried to assign the material the delivery unit of measure &V1&
. However, this unit of measure has not been defined as an alternative
unit of measure for this material and cannot be derived from another
unit of measure defined for this material.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRODUCT_SALES034 - Delivery unit of measure & does not exist ?

  The SAP error message CRM_PRODUCT_SALES034 indicates that the delivery unit of measure specified in the system does not exist. This error typically occurs in the context of sales and distribution processes within the SAP Customer Relationship Management (CRM) module when trying to process a product that has an invalid or non-existent delivery unit of measure.
  Cause:
  
  Incorrect Unit of Measure: The unit of measure specified for the product in the sales order or delivery document does not exist in the system.
  Configuration Issues: The unit of measure may not have been properly configured in the system, or it may have been deleted or deactivated.
  Master Data Issues: The product master data may not be correctly maintained, leading to inconsistencies in the unit of measure settings.
  
  Solution:
  
  
  Check the Unit of Measure:
  
  Verify the unit of measure being used in the transaction. Ensure that it is correctly spelled and formatted.
  Check if the unit of measure exists in the system by navigating to the relevant configuration settings.
  
  
  
  Maintain Unit of Measure:
  
  If the unit of measure does not exist, you may need to create it. This can typically be done in the SAP configuration settings:
  
  Go to SPRO (SAP Project Reference Object) ? Logistics General ? Basic Settings ? Units of Measure ? Define Units of Measure.
  
  
  Ensure that the unit of measure is active and correctly linked to the relevant product.
  
  
  
  Check Product Master Data:
  
  Review the product master data in the CRM system to ensure that the delivery unit of measure is correctly assigned.
  You can check this in the product master data transaction (e.g., using transaction code CRMD_ORDER or MM03 for material master).
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on managing units of measure and product master data.
  
  
  
  Testing:
  
  After making the necessary changes, test the transaction again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM03 (Display Material), CRMD_ORDER (Manage CRM Orders), and SPRO (Customizing).
  SAP Notes: Check for any SAP Notes related to this error message for additional troubleshooting steps or patches.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to make changes to the unit of measure and product master data.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in SAP CRM and logistics.