How To Fix CRM_PRODUCT_SALES035 - Delivery unit of measure & is not assigned to this product


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_PRODUCT_SALES - Message Class for Package CRM_PRODUCT_SALES

  • Message number: 035

  • Message text: Delivery unit of measure & is not assigned to this product

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  • What causes this issue?

    The delivery unit of measure is not assigned to this product.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Assign this unit of measure to the product as a base unit of measure or
    alternative unit of measure.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_PRODUCT_SALES035 - Delivery unit of measure & is not assigned to this product ?

    The SAP error message CRM_PRODUCT_SALES035 indicates that the delivery unit of measure (UoM) specified for a product is not assigned to that product in the system. This can occur in various scenarios, particularly when dealing with sales orders, deliveries, or product master data.

    Cause:

    1. Missing Assignment: The delivery UoM has not been assigned to the product in the product master data.
    2. Incorrect Configuration: The product may have been configured incorrectly, leading to a mismatch between the product and its delivery UoM.
    3. Data Migration Issues: If data was migrated from another system, there may have been issues in transferring the UoM assignments.
    4. Product Type Restrictions: Certain product types may have specific requirements for UoM assignments that are not met.

    Solution:

    To resolve the error, follow these steps:

    1. Check Product Master Data:

      • Go to the product master data in the SAP system (transaction code CRMD_ORDER or MM02 for material master).
      • Verify that the delivery UoM is correctly assigned to the product.
    2. Assign Delivery UoM:

      • If the delivery UoM is not assigned, you can assign it by editing the product master data.
      • Navigate to the relevant tab (e.g., Sales Org Data or General Data) and ensure that the delivery UoM is specified.
    3. Review UoM Configuration:

      • Check the configuration settings for units of measure in the system (transaction code OMN3 for UoM settings).
      • Ensure that the delivery UoM is defined and active in the system.
    4. Check for Data Migration Issues:

      • If the product data was migrated, verify that all necessary UoM assignments were included in the migration process.
    5. Consult Documentation:

      • Review SAP documentation or help files for any specific requirements related to the product type and UoM assignments.
    6. Testing:

      • After making the necessary changes, test the process again to ensure that the error no longer occurs.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as MM02 (Change Material), CRMD_ORDER (CRM Order Management), and OMN3 (Maintain Units of Measure).
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • User Roles: Ensure that you have the necessary permissions to make changes to product master data.
    • Documentation: Refer to SAP Help Portal for detailed information on product master data management and unit of measure settings.

    By following these steps, you should be able to resolve the CRM_PRODUCT_SALES035 error and ensure that the delivery unit of measure is correctly assigned to the product.

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