How To Fix CRM_PRODUCT_SALES032 - Minimum order quantity entered; now enter a base unit of measure

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRODUCT_SALES - Message Class for Package CRM_PRODUCT_SALES

• Message number: 032

• Message text: Minimum order quantity entered; now enter a base unit of measure

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRODUCT_SALES032 - Minimum order quantity entered; now enter a base unit of measure ?

  The SAP error message CRM_PRODUCT_SALES032 typically occurs in the context of sales order processing when a minimum order quantity has been specified for a product, but the base unit of measure (UoM) has not been entered or is not compatible with the minimum order quantity.
  Cause:
  
  Minimum Order Quantity: The product has a defined minimum order quantity in the material master or product master data.
  Base Unit of Measure: The system requires that the base unit of measure be specified when entering the order quantity. If the base unit of measure is not provided or is incorrect, the system cannot process the order.
  Configuration Issues: There may be configuration issues in the product settings or sales order processing settings that lead to this error.
  
  Solution:
  
  Enter Base Unit of Measure: Ensure that you enter the base unit of measure when creating or modifying the sales order. This should match the unit of measure defined in the product master.
  Check Product Master Data: Review the product master data to confirm the minimum order quantity and the base unit of measure settings. Make sure they are correctly configured.
  Adjust Order Quantity: If the order quantity is less than the minimum order quantity, either increase the order quantity to meet the minimum requirement or adjust the minimum order quantity in the product master if appropriate.
  Consult Configuration: If the issue persists, consult with your SAP configuration team to ensure that the settings for minimum order quantities and units of measure are correctly configured in the system.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like MM03 (Display Material), MM02 (Change Material), or VA01 (Create Sales Order) to check or modify the relevant data.
  Documentation: Refer to SAP documentation or help files for detailed information on product master data and sales order processing.
  User Exits or BAdIs: If custom logic is implemented, check for any user exits or BAdIs that might affect how minimum order quantities and units of measure are handled.
  
  By following these steps, you should be able to resolve the error and successfully process the sales order. If the problem continues, it may be necessary to involve your SAP support team for further investigation.