How To Fix CRM_PRODUCT_SALES030 - Sales unit & is not assigned to this product

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRODUCT_SALES - Message Class for Package CRM_PRODUCT_SALES

• Message number: 030

• Message text: Sales unit & is not assigned to this product

What causes this issue?

The sales unit is not assigned to this product.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Assign this unit of measure to the product as a base unit of measure or
alternative unit of measure.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRODUCT_SALES030 - Sales unit & is not assigned to this product ?

  The SAP error message CRM_PRODUCT_SALES030 indicates that a specific sales unit is not assigned to the product in question. This error typically arises in the context of sales and distribution processes within the SAP Customer Relationship Management (CRM) module.
  Cause:
  The error occurs when:
  
  A sales order or quotation is being created or processed for a product that does not have a sales unit defined.
  The sales unit specified in the transaction does not match any of the sales units assigned to the product in the system.
  The product master data is incomplete or incorrectly configured, particularly in the area of sales data.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Product Master Data:
  
  Go to the product master data in SAP (transaction code CRMD_ORDER or MM03 for material master).
  Verify that the product in question has a sales unit assigned. You can check this in the sales data view of the product master.
  
  
  
  Assign Sales Unit:
  
  If the sales unit is missing, you need to assign the appropriate sales unit to the product. This can be done by:
  
  Navigating to the sales data view of the product master.
  Adding the required sales unit in the relevant field.
  
  
  
  
  
  Check Sales Organization Data:
  
  Ensure that the sales organization data for the product is correctly maintained. This includes checking the sales unit assignments for the specific sales organization.
  
  
  
  Review Transaction Data:
  
  If you are processing a sales order or quotation, ensure that the sales unit specified in the transaction matches one of the sales units assigned to the product.
  
  
  
  Consult Documentation:
  
  If you are unsure about the correct sales unit or how to assign it, refer to the SAP documentation or consult with your SAP administrator or functional consultant.
  
  
  
  Testing:
  
  After making the necessary changes, test the transaction again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  CRMD_ORDER: For managing CRM orders.
  MM03: For viewing material master data.
  MM02: For changing material master data.
  
  
  
  Master Data Maintenance:
  
  Ensure that all relevant master data (product, customer, sales organization) is correctly maintained to avoid similar issues in the future.
  
  
  
  User Roles and Authorizations:
  
  Ensure that the user has the necessary authorizations to view and edit product master data.
  
  
  
  By following these steps, you should be able to resolve the CRM_PRODUCT_SALES030 error and ensure that the product is correctly configured for sales transactions.