How To Fix CRM_PRODUCT_SALES031 - Select a distribution chain

CRM_PRODUCT_SALES031 - Overview

• Message type: E = Error

• Message class: CRM_PRODUCT_SALES - Message Class for Package CRM_PRODUCT_SALES

• Message number: 031

• Message text: Select a distribution chain

What causes this issue?

You want to copy sales data which already exists to other distribution
chains for which sales data has not yet been maintained. However, you
have not selected a distribution chain for which sales data should be
created.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Select at least one distribution chain.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CRM_PRODUCT_SALES031 - Details

• The SAP error message CRM_PRODUCT_SALES031 typically indicates that a distribution chain has not been selected in the context of product sales or distribution in the SAP CRM system. This error often arises when trying to create or modify product-related data without specifying the necessary distribution chain, which is essential for sales and distribution processes.
  
  Cause:
  
  Missing Distribution Chain: The most common cause of this error is that the user has not selected a distribution chain in the relevant transaction or screen.
  
  Configuration Issues: There may be issues with the configuration of distribution chains in the system, such as missing or incorrectly set up distribution channels or divisions.
  User Input Error: The user may have overlooked the selection of the distribution chain while entering data.
  
  
  Solution:
  
  
  Select a Distribution Chain:
  
  Navigate to the relevant screen where the error occurred.
  Look for a field labeled "Distribution Chain" or similar.
  Select the appropriate distribution chain from the dropdown list. Ensure that the