How To Fix CRM_PRODUCT_SALES013 - Distribution channel & does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRODUCT_SALES - Message Class for Package CRM_PRODUCT_SALES

• Message number: 013

• Message text: Distribution channel & does not exist

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRODUCT_SALES013 - Distribution channel & does not exist ?

  The SAP error message CRM_PRODUCT_SALES013 indicates that the specified distribution channel does not exist in the system. This error typically occurs in the context of product master data or sales-related transactions where a distribution channel is required.
  Cause:
  
  Missing Distribution Channel: The distribution channel you are trying to use has not been defined in the system.
  Incorrect Configuration: The distribution channel may not be properly configured in the relevant organizational structure.
  Data Entry Error: There may be a typo or incorrect entry in the distribution channel field.
  Master Data Issues: The product or sales area may not be correctly set up in the master data.
  
  Solution:
  
  
  Check Distribution Channel Configuration:
  
  Go to the SAP Customizing Implementation Guide (SPRO).
  Navigate to Sales and Distribution > Master Data > Define Distribution Channels.
  Ensure that the distribution channel you are trying to use is defined.
  
  
  
  Verify Sales Area:
  
  Ensure that the sales area (Sales Organization, Distribution Channel, Division) is correctly set up and that the distribution channel is part of the sales area you are working with.
  
  
  
  Check Product Master Data:
  
  Go to the product master data and verify that the distribution channel is assigned to the product.
  Use transaction MM02 (Change Material) or CRM Product Master to check the product details.
  
  
  
  Correct Data Entry:
  
  Double-check the entry for the distribution channel in your transaction to ensure there are no typos or incorrect values.
  
  
  
  Consult with Your SAP Administrator:
  
  If you do not have the necessary permissions to check or modify the configuration, consult with your SAP administrator or the person responsible for maintaining the SAP system.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  MM02: Change Material
  CRM Product Master: Access the product master data in CRM.
  
  
  Documentation: Refer to SAP Help documentation for detailed information on configuring distribution channels and sales areas.
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to this error message.
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary solution to resolve it.