How To Fix CRM_PRODUCT_SALES014 - Sales unit & does not exist

CRM_PRODUCT_SALES014 - Overview

• Message type: E = Error

• Message class: CRM_PRODUCT_SALES - Message Class for Package CRM_PRODUCT_SALES

• Message number: 014

• Message text: Sales unit & does not exist

What causes this issue?

You have tried to assign the material the sales unit &V1&. However,
this unit of measure has not been defined as an alternative unit of
measure for this material and cannot be derived from another unit of
measure defined for this material.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CRM_PRODUCT_SALES014 - Details

• The SAP error message CRM_PRODUCT_SALES014 indicates that the sales unit specified for a product does not exist in the system. This error typically occurs in the context of sales order processing, product master data, or when trying to create or modify sales-related documents in SAP CRM.
  
  Cause:
  
  Missing Sales Unit: The sales unit for the product has not been defined in the product master data.
  Incorrect Configuration: The sales unit may have been incorrectly configured or deleted.
  Data Inconsistency: There may be inconsistencies in the data between the product master and the sales order or document being processed.
  Unit of Measure (UoM) Issues: The unit of measure used in the sales order may not match the units defined in the product master.
  
  
  Solution:
  
  
  Check Product Master Data:
  
  Go to the product master data in SAP (transaction code CRMD_ORDER or MM03 for material master).
  Verify that the sales unit is correctly defined for the product in question.
  If the sales unit