How To Fix CRM_PRODUCT_I413 - The product price group &1 is not available

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRODUCT_I - Product Data Message Class

• Message number: 413

• Message text: The product price group &1 is not available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRODUCT_I413 - The product price group &1 is not available ?

  The SAP error message CRM_PRODUCT_I413 indicates that the product price group specified in the transaction is not available in the system. This can occur in various scenarios, such as when trying to create or update a product in the SAP CRM system.
  Cause:
  
  Missing Price Group: The specified price group does not exist in the system.
  Incorrect Configuration: The price group may not be properly configured or activated in the system.
  Data Inconsistency: There may be inconsistencies in the master data related to the product or price group.
  Authorization Issues: The user may not have the necessary authorizations to access the price group.
  
  Solution:
  
  
  Check Price Group Configuration:
  
  Navigate to the relevant configuration settings in SAP to verify if the price group exists.
  Use transaction codes like SPRO to access the configuration settings and check under the relevant pricing or product settings.
  
  
  
  Create or Update Price Group:
  
  If the price group does not exist, you may need to create it. This can typically be done in the customizing settings.
  If it exists but is inactive, ensure it is activated.
  
  
  
  Verify Product Master Data:
  
  Check the product master data to ensure that the correct price group is assigned to the product.
  Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to view and edit product details.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to access and use the specified price group.
  This can be checked with the help of your SAP security team.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to pricing and product configuration for any additional insights or updates.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and SPRO for configuration.
  SAP Notes: Search for SAP Notes related to CRM pricing issues, as they may provide specific fixes or patches.
  User Forums: Check SAP community forums or user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_PRODUCT_I413 error message.