How To Fix CRM_PRODUCT_I414 - There is no description available for product price group &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRODUCT_I - Product Data Message Class

• Message number: 414

• Message text: There is no description available for product price group &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRODUCT_I414 - There is no description available for product price group &1 ?

  The SAP error message CRM_PRODUCT_I414 indicates that there is no description available for the specified product price group in the system. This error typically arises when the system is trying to access or display information related to a product price group that has not been properly defined or does not exist in the database.
  Cause:
  
  Missing Product Price Group: The specified product price group (&1) does not exist in the system.
  Incomplete Configuration: The product price group may exist, but it lacks a description or other necessary details.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the relevant tables.
  Authorization Issues: The user may not have the necessary permissions to view the details of the product price group.
  
  Solution:
  
  
  Check Product Price Group:
  
  Go to the relevant transaction (e.g., CRMD_ORDER, CRMD_ORDERADM_H, or similar) and check if the product price group exists.
  Use transaction OVK1 to view and manage product price groups.
  
  
  
  Create or Update Description:
  
  If the product price group exists but lacks a description, you can create or update it using the appropriate transaction.
  Ensure that all required fields, including the description, are filled out.
  
  
  
  Data Consistency Check:
  
  Run consistency checks or reports to identify any missing or inconsistent data related to product price groups.
  Use transaction SE11 to check the relevant database tables for missing entries.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access the product price group information.
  Consult with your SAP security team if there are any authorization issues.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more information on product price groups and their configuration.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OVK1 (for maintaining price groups) and CRMD_ORDER (for managing CRM orders).
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may resolve the issue.
  Custom Development: If your organization has custom developments, ensure that they are not interfering with standard functionality.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_PRODUCT_I414 error message.