How To Fix CRM_PRODUCT_I412 - No description available for product group 5 &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRODUCT_I - Product Data Message Class

• Message number: 412

• Message text: No description available for product group 5 &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRODUCT_I412 - No description available for product group 5 &1 ?

  The SAP error message CRM_PRODUCT_I412, which states "No description available for product group &1," typically occurs in the SAP Customer Relationship Management (CRM) module when the system is unable to find a description for a specified product group. This can happen for several reasons, and here are some potential causes, solutions, and related information:
  Causes:
  
  Missing Data: The product group may not have been properly defined in the system, or the description for that product group is missing.
  Incorrect Configuration: There may be an issue with the configuration settings related to product groups in the CRM system.
  Authorization Issues: The user may not have the necessary permissions to view the product group descriptions.
  Data Synchronization Issues: If the product data is being pulled from another system (like SAP ERP), there may be synchronization issues leading to missing descriptions.
  
  Solutions:
  
  
  Check Product Group Configuration:
  
  Navigate to the product group settings in the CRM system and verify that the product group in question (in this case, group 5) is correctly defined and has a description.
  You can do this by going to the relevant transaction (e.g., CRMD_ORDER or CRMD_ORDERADM_H) and checking the product group settings.
  
  
  
  Maintain Descriptions:
  
  If the description is missing, you can add it by going to the product group maintenance transaction (e.g., CMMT or CMMT1) and entering the necessary details.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the appropriate authorizations to view product group descriptions. This can be checked in the user roles and authorizations.
  
  
  
  Data Synchronization:
  
  If the product group data is sourced from another system, ensure that the data is synchronized correctly. You may need to run a data transfer or check for any errors in the data transfer process.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for any specific notes or updates related to this error message.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CMMT, CRMD_ORDER, and others that pertain to product and order management in SAP CRM.
  SAP Notes: Check the SAP Support Portal for any notes related to this error message. There may be specific patches or updates that address this issue.
  Community Forums: Consider visiting SAP community forums or discussion boards where other users may have encountered and resolved similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth assistance.