How To Fix CRM_PRODUCT_I309 - Gross weight should be larger than net weight

CRM_PRODUCT_I309 - Overview

• Message type: E = Error

• Message class: CRM_PRODUCT_I - Product Data Message Class

• Message number: 309

• Message text: Gross weight should be larger than net weight

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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CRM_PRODUCT_I309 - Details

• The SAP error message CRM_PRODUCT_I309 indicates that the gross weight of a product must be greater than its net weight. This is a common validation check in SAP systems to ensure that the product's packaging and handling specifications are logical and accurate.
  
  Cause:
  
  Data Entry Error: The gross weight has been incorrectly entered as less than or equal to the net weight during product master data creation or modification.
  Incorrect Calculation: If the gross weight is calculated based on other parameters, there may be an error in the calculation logic or the input values.
  Master Data Issues: There may be inconsistencies in the product master data that need to be addressed.
  
  
  Solution:
  
  
  Check Product Master Data:
  
  Navigate to the product master data in the SAP system.
  Verify the values for both gross weight and net weight.
  Ensure that the gross weight is indeed greater than the net weight.
  
  
  
  Correct the Values:
  
  If you find that the gross weight is incorrectly set,