How To Fix CRM_PRICING400 - * * * Output from CRM_PRICING_CHECK: 400-550 * * *


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_PRICING - Messages for the Pricing Set

  • Message number: 400

  • Message text: * * * Output from CRM_PRICING_CHECK: 400-550 * * *

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_PRICING400 - * * * Output from CRM_PRICING_CHECK: 400-550 * * * ?

    The SAP error message CRM_PRICING400 with the output CRM_PRICING_CHECK: 400-550 typically indicates an issue related to pricing in the SAP CRM system. This error can occur during various processes, such as sales order creation, quotation processing, or any other transaction that involves pricing calculations.

    Cause:

    The error message CRM_PRICING400 generally suggests that there is a problem with the pricing procedure or the pricing conditions. Common causes include:

    1. Missing Pricing Conditions: The required pricing conditions for the transaction are not maintained in the system.
    2. Incorrect Pricing Procedure: The pricing procedure assigned to the document type or sales area may not be set up correctly.
    3. Inconsistent Data: There may be inconsistencies in the master data, such as customer master, material master, or condition records.
    4. Configuration Issues: The configuration settings for pricing in the SAP system may not be correctly defined.
    5. Currency Issues: There may be issues related to currency conversion or exchange rates.

    Solution:

    To resolve the CRM_PRICING400 error, you can follow these steps:

    1. Check Pricing Conditions:

      • Go to the transaction code VK13 (Display Condition) and check if the necessary condition records are maintained for the relevant pricing conditions.
      • Ensure that the condition types required for the pricing procedure are available.
    2. Review Pricing Procedure:

      • Use transaction code V/08 to check the pricing procedure assigned to the relevant sales area and document type.
      • Ensure that the pricing procedure is correctly configured and that all necessary condition types are included.
    3. Validate Master Data:

      • Check the customer master data (transaction code XD03) and material master data (transaction code MM03) to ensure that they are correctly maintained.
      • Verify that the customer has the necessary pricing agreements in place.
    4. Check Configuration:

      • Review the configuration settings in the SAP Customizing Implementation Guide (SPRO) under Sales and Distribution > Basic Functions > Pricing > Pricing Control.
      • Ensure that the settings for pricing are correctly defined.
    5. Currency Settings:

      • Check the currency settings and ensure that the exchange rates are maintained correctly in transaction code OB08.
    6. Debugging:

      • If the issue persists, you may need to debug the pricing logic to identify the exact point of failure. This may require assistance from a technical consultant.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error. You can search for notes in the SAP Support Portal.
    • Documentation: Review the SAP documentation related to pricing procedures and condition records for further insights.
    • Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.

    If the problem continues after following these steps, it may be beneficial to involve your SAP support team or a consultant with expertise in SAP CRM pricing.

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