How To Fix CRM_PREFILL_SRVQ018 - No ID found for the user name &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PREFILL_SRVQ -

• Message number: 018

• Message text: No ID found for the user name &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PREFILL_SRVQ018 - No ID found for the user name &1 ?

  The SAP error message CRM_PREFILL_SRVQ018 No ID found for the user name &1 typically occurs in the context of SAP Customer Relationship Management (CRM) when the system is unable to find a corresponding user ID for the specified user name. This can happen for various reasons, and here are some potential causes, solutions, and related information:
  Causes:
  
  User Not Created: The user may not have been created in the SAP system.
  Incorrect User Name: The user name provided may be misspelled or incorrect.
  User Deactivation: The user account may be deactivated or locked.
  Missing Authorizations: The user may not have the necessary authorizations to access the CRM functionalities.
  Integration Issues: If the system is integrated with other systems (like LDAP or other user management systems), there may be synchronization issues.
  
  Solutions:
  
  
  Check User Existence:
  
  Go to transaction SU01 (User Maintenance) and check if the user exists in the system.
  If the user does not exist, create a new user.
  
  
  
  Verify User Name:
  
  Ensure that the user name is correctly spelled and matches the format expected by the system.
  
  
  
  Check User Status:
  
  In transaction SU01, check if the user is active. If the user is locked or inactive, unlock or activate the user.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary roles and authorizations assigned to access the CRM functionalities.
  
  
  
  Check Integration Settings:
  
  If the system is integrated with an external user management system, check the integration settings and ensure that user data is synchronized correctly.
  
  
  
  Consult Logs:
  
  Check the system logs (transaction SLG1) for any additional error messages or information that might provide more context about the issue.
  
  
  
  Related Information:
  
  User Management: Familiarize yourself with user management in SAP, including roles, profiles, and authorizations.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP CRM documentation for any specific configurations related to user management and error handling.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or security team for further assistance.