How To Fix CRM_PML103 - Test Send: Enter a recipient e-mail address and a sender

CRM_PML103 - Overview

• Message type: E = Error

• Message class: CRM_PML - Personalized Mails: Message class

• Message number: 103

• Message text: Test Send: Enter a recipient e-mail address and a sender

Self-Explanatory Message

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CRM_PML103 - Details

• The SAP error message CRM_PML103 indicates that when attempting to perform a test send of an email, the system requires both a recipient email address and a sender email address to be specified. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when using the email functionality.
  
  Cause:
  The error is caused by the absence of either:
  
  A recipient email address: The email address to which the test email is to be sent.
  A sender email address: The email address from which the test email is sent.
  
  Both of these fields must be filled out for the system to process the email sending request.
  
  Solution:
  To resolve this error, you need to ensure that both the recipient and sender email addresses are provided. Here are the steps to do this:
  
  
  Access the Email Sending Functionality: Navigate to the area in SAP CRM where you are trying to send the email (e.g., a marketing campaign,