How To Fix CRM_PML054 - Mail form not suitable for file export

CRM_PML054 - Overview

• Message type: E = Error

• Message class: CRM_PML - Personalized Mails: Message class

• Message number: 054

• Message text: Mail form not suitable for file export

What causes this issue?

This mail form is not suitable for file export.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE CRM_PML05X_CONDITION0 OBJECT DOKU ID TX
INCLUDE CRM_PML05X_CONDITION1 OBJECT DOKU ID TX
INCLUDE CRM_PML05X_CONDITION2 OBJECT DOKU ID TX

Note: There can be attachments in mail forms of usage <LS>File Export
</>.

There are no attachments

INCLUDE CRM_PML05X_CONDITION3 OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CRM_PML054 - Details

• The SAP error message CRM_PML054 indicates that the mail form you are trying to use is not suitable for file export. This error typically arises in the context of SAP Customer Relationship Management (CRM) when attempting to export data or documents using a specific mail form.
  
  Cause:
  The error can occur due to several reasons:
  
  Incompatible Mail Form: The mail form you are using may not be designed for file export. Some forms are specifically tailored for email or print output and may lack the necessary configurations for file export.
  Missing Configuration: The mail form may not have the required settings or attributes that enable it to be exported as a file.
  Incorrect Form Type: The form type selected may not support the file export functionality.
  Technical Issues: There could be underlying technical issues or bugs in the system that prevent the mail form from being used for file export.
  
  
  Solution:
  To resolve the error, you can take