How To Fix CRM_PML055 - Mailform contains unknown attribute

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PML - Personalized Mails: Message class

• Message number: 055

• Message text: Mailform contains unknown attribute

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PML055 - Mailform contains unknown attribute ?

  The SAP error message CRM_PML055 indicates that there is an issue with a mail form in the SAP Customer Relationship Management (CRM) system. Specifically, the error states that the mail form contains an unknown attribute, which means that the system has encountered a field or attribute in the mail form that it does not recognize or cannot process.
  Causes:
  
  Missing or Incorrect Attribute: The mail form may reference an attribute that does not exist in the system or has been incorrectly defined.
  Changes in Data Model: If there have been recent changes to the data model or the underlying structure of the CRM system, attributes that were previously valid may no longer be recognized.
  Version Mismatch: The mail form may have been created or modified in a different version of the system, leading to compatibility issues.
  Custom Development: If there are custom fields or attributes that were added to the CRM system, the mail form may not be updated to include these changes.
  
  Solutions:
  
  
  Check the Mail Form Configuration:
  
  Go to the mail form configuration in the CRM system and verify that all attributes referenced in the form are valid and exist in the system.
  Ensure that the mail form is correctly configured to use the appropriate data model.
  
  
  
  Update the Mail Form:
  
  If you identify any unknown attributes, either remove them from the mail form or update them to reference the correct attributes.
  If the mail form is based on a template, ensure that the template is up to date.
  
  
  
  Review Recent Changes:
  
  If there have been recent changes to the CRM system (e.g., updates, customizations), review these changes to identify any potential impacts on the mail form.
  
  
  
  Test with Standard Forms:
  
  If possible, test the functionality with standard mail forms provided by SAP to determine if the issue is specific to the custom mail form.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to mail forms and attributes to ensure compliance with best practices.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can trace the execution of the mail form to identify where the unknown attribute is being referenced.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the CRM_PML055 error.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Refer to the official SAP documentation for CRM mail forms to understand the structure and requirements for attributes.
  
  If the issue persists after trying the above solutions, it may be beneficial to involve your SAP support team or a consultant with expertise in SAP CRM to further investigate the problem.