How To Fix CRM_PML026 - More than &1 results found. Refine search criteria or change settings

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PML - Personalized Mails: Message class

• Message number: 026

• Message text: More than &1 results found. Refine search criteria or change settings

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PML026 - More than &1 results found. Refine search criteria or change settings ?

  The SAP error message CRM_PML026 indicates that a search operation has returned more results than the system is configured to handle or display at once. This typically occurs in the context of searching for business partners, transactions, or other entities within the SAP Customer Relationship Management (CRM) module.
  Cause:
  
  Too Broad Search Criteria: The search criteria used may be too broad, resulting in a large number of records being returned.
  System Configuration: The system may have a limit set on the number of results that can be displayed or processed at one time.
  Data Volume: There may be a large volume of data in the database that matches the search criteria, exceeding the threshold set by the system.
  
  Solution:
  
  
  Refine Search Criteria: 
  
  Narrow down the search by adding more specific filters or criteria. For example, if you are searching for business partners, include additional parameters such as location, status, or type.
  
  
  
  Change Settings:
  
  If you have access to system settings, you may be able to adjust the maximum number of results that can be returned. This typically requires administrative privileges.
  Check the configuration settings in the SAP system related to search limits and adjust them if necessary.
  
  
  
  Use Pagination:
  
  If the system supports it, use pagination to view results in smaller chunks rather than all at once.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for specific guidance on search functionalities and limitations in your version of SAP CRM.
  
  
  
  Contact Support:
  
  If the issue persists after refining the search criteria and adjusting settings, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  User Training: Ensure that users are trained on how to effectively use search functionalities within SAP CRM to avoid overly broad searches.
  Performance Monitoring: Monitor system performance and data volume to ensure that the system can handle the expected load without issues.
  
  By following these steps, you should be able to resolve the CRM_PML026 error and improve the efficiency of your searches within SAP CRM.