How To Fix CRM_PML025 - Text element IDs are not unique; delete duplicates

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PML - Personalized Mails: Message class

• Message number: 025

• Message text: Text element IDs are not unique; delete duplicates

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PML025 - Text element IDs are not unique; delete duplicates ?

  The SAP error message CRM_PML025 indicates that there are duplicate text element IDs in the system, which are causing a conflict. This error typically arises in the context of SAP CRM (Customer Relationship Management) when dealing with text elements, such as descriptions or notes associated with various objects.
  Cause:
  The error occurs when the system detects that there are multiple entries with the same text element ID. This can happen due to:
  
  Data migration issues where duplicate records were imported.
  Manual entry errors where the same text ID was created multiple times.
  Inconsistent data management practices leading to redundancy.
  
  Solution:
  To resolve the CRM_PML025 error, you can follow these steps:
  
  
  Identify Duplicates:
  
  Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the relevant database tables for duplicate text element IDs.
  You may need to look into specific tables related to text elements, such as CRMD_ORDERADM_H or CRMD_ORDERADM_I, depending on the context of the error.
  
  
  
  Delete or Merge Duplicates:
  
  Once you have identified the duplicates, you can either delete the unnecessary entries or merge them if they contain different information that needs to be preserved.
  Ensure that you have a backup of the data before making any deletions or modifications.
  
  
  
  Check Custom Developments:
  
  If you have custom developments or enhancements, review them to ensure they are not creating duplicates inadvertently.
  
  
  
  Data Consistency Check:
  
  After resolving the duplicates, run a consistency check to ensure that the system is functioning correctly and that there are no further issues.
  
  
  
  Testing:
  
  Test the relevant transactions or processes to confirm that the error has been resolved and that the system behaves as expected.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SE11, SE16, and SE37 (for function modules) to help in identifying and resolving issues.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional guidance.
  Documentation: Review SAP documentation related to text management in CRM to understand how text elements are structured and managed.
  
  If the issue persists after following these steps, consider reaching out to SAP support or consulting with an SAP expert who can provide more tailored assistance based on your specific system configuration and data.