How To Fix CRM_PML023 - Attribute &1 is not unique; use the input help to create condition

CRM_PML023 - Overview

• Message type: E = Error

• Message class: CRM_PML - Personalized Mails: Message class

• Message number: 023

• Message text: Attribute &1 is not unique; use the input help to create condition

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

CRM_PML023 - Details

• The SAP error message CRM_PML023 indicates that the attribute you are trying to use is not unique in the context of the operation you are performing. This typically occurs in the SAP Customer Relationship Management (CRM) module when you are trying to create or modify a condition, and the system cannot determine which specific attribute to use because there are multiple entries that match the criteria.
  
  Cause:
  
  Non-Unique Attribute: The attribute you are trying to use has multiple entries in the database, and the system cannot identify which one to use.
  Data Configuration: There may be a configuration issue where the attribute is not set up correctly, leading to ambiguity.
  Input Help: The input help (F4 help) is not being utilized, which would allow you to select the correct attribute from a list.
  
  
  Solution:
  
  Use Input Help: When you encounter this error, use the input help (F4) to select the appropriate attribute. This will provide you