How To Fix CRM_PML023 - Attribute &1 is not unique; use the input help to create condition

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PML - Personalized Mails: Message class

• Message number: 023

• Message text: Attribute &1 is not unique; use the input help to create condition

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PML023 - Attribute &1 is not unique; use the input help to create condition ?

  The SAP error message CRM_PML023 indicates that the attribute you are trying to use is not unique in the context of the operation you are performing. This typically occurs in the SAP Customer Relationship Management (CRM) module when you are trying to create or modify a condition, and the system cannot determine which specific attribute to use because there are multiple entries that match the criteria.
  Cause:
  
  Non-Unique Attribute: The attribute you are trying to use has multiple entries in the database, and the system cannot identify which one to use.
  Data Configuration: There may be a configuration issue where the attribute is not set up correctly, leading to ambiguity.
  Input Help: The input help (F4 help) is not being utilized, which would allow you to select the correct attribute from a list.
  
  Solution:
  
  Use Input Help: When you encounter this error, use the input help (F4) to select the appropriate attribute. This will provide you with a list of available attributes, allowing you to choose the correct one.
  Check Data: Review the data in the relevant tables to ensure that the attributes are correctly defined and that there are no duplicates that could cause confusion.
  Configuration Review: If you have access to the configuration settings, check the settings for the attributes in question to ensure they are set up correctly and uniquely.
  Consult Documentation: Refer to SAP documentation or help resources for guidance on how to handle attributes in your specific context.
  
  Related Information:
  
  Transaction Codes: Depending on your role, you may need to use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to access the relevant order management screens.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  User Roles: Ensure that you have the necessary permissions to view and modify the attributes in question.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the CRM_PML023 error and successfully create or modify the condition as needed.