How To Fix CRM_PML011 - Text not found in original language '&1'; empty translation created

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PML - Personalized Mails: Message class

• Message number: 011

• Message text: Text not found in original language '&1'; empty translation created

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PML011 - Text not found in original language '&1'; empty translation created ?

  The SAP error message CRM_PML011 indicates that a text element in the system could not be found in the original language, and as a result, an empty translation has been created. This typically occurs in the context of SAP Customer Relationship Management (CRM) when the system is trying to access a text that is expected to be available in a specific language but is missing.
  Cause:
  
  Missing Text Elements: The primary cause of this error is that the text element (e.g., descriptions, labels, etc.) is not maintained in the original language in the SAP system.
  Language Settings: The language settings in the user profile or the system configuration may not be aligned with the available texts.
  Transport Issues: If the texts were supposed to be transported from one system to another (e.g., from development to production) and the transport did not include the necessary text elements, this error can occur.
  
  Solution:
  
  
  Maintain Texts: 
  
  Go to the relevant transaction (e.g., SE63 for translation or the specific customizing transaction related to the text) and check if the text element exists in the original language.
  If it does not exist, create or maintain the necessary text in the original language.
  
  
  
  Check Language Settings:
  
  Ensure that the user’s language settings are correct. You can check this in the user profile settings (transaction SU01).
  Verify that the system is configured to support the required languages.
  
  
  
  Transport Management:
  
  If the issue is related to missing texts after a transport, check the transport logs to ensure that all necessary objects were included in the transport request.
  If texts were missed, you may need to create a new transport request to include the missing texts.
  
  
  
  Use Transaction SE63:
  
  Use transaction SE63 to manage translations and check if the texts are available in the required languages.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the program or function module that is generating the error to identify the specific text element that is missing.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review the SAP documentation for CRM text management and translations to understand how texts are maintained and translated within the system.
  Community Forums: Engage with SAP community forums or support channels for additional insights or similar cases encountered by other users.
  
  By following these steps, you should be able to resolve the CRM_PML011 error and ensure that the necessary text elements are available in the system.