How To Fix CRM_PML009 - ID '&1' of mail form is already in use; enter a different ID

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PML - Personalized Mails: Message class

• Message number: 009

• Message text: ID '&1' of mail form is already in use; enter a different ID

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PML009 - ID '&1' of mail form is already in use; enter a different ID ?

  The SAP error message CRM_PML009 indicates that the mail form ID you are trying to use is already in use. This typically occurs when you attempt to create or modify a mail form in the SAP Customer Relationship Management (CRM) system, and the specified ID is already assigned to another mail form.
  Cause:
  
  Duplicate ID: The ID you are trying to use for the mail form is already assigned to an existing mail form.
  System Configuration: The system may have restrictions or configurations that prevent the use of the same ID for multiple mail forms.
  User Error: The user may have mistakenly entered an ID that is already in use.
  
  Solution:
  
  Use a Different ID: The simplest solution is to enter a different, unique ID for the mail form you are trying to create or modify.
  Check Existing Mail Forms: Before creating a new mail form, check the existing mail forms to see if the ID you want to use is already in use. You can do this by navigating to the relevant transaction or using the appropriate report to list existing mail forms.
  Modify Existing Mail Form: If you need to make changes to the existing mail form with the same ID, consider modifying that form instead of creating a new one.
  Consult Documentation: Review SAP documentation or help resources for guidelines on naming conventions and ID management for mail forms.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRMD_ORDER or SORE to manage CRM orders and related mail forms.
  Mail Form Configuration: Mail forms are typically configured in the SAP system under the CRM settings. You can access the configuration through the SAP Easy Access menu or by using transaction codes related to CRM configuration.
  SAP Notes: Check for any relevant SAP Notes that might address specific issues or provide additional guidance related to mail forms and error messages.
  
  If the problem persists after trying the above solutions, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.