How To Fix CRM_PAYPLAN029 - Standard card &1 &2 will be used


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_PAYPLAN - Messages of Payment Plan Set

  • Message number: 029

  • Message text: Standard card &1 &2 will be used

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_PAYPLAN029 - Standard card &1 &2 will be used ?

    The SAP error message CRM_PAYPLAN029 typically indicates that there is an issue with the payment plan configuration in the SAP Customer Relationship Management (CRM) system. This message specifically states that a standard card (payment method) will be used instead of the one that was expected or configured.

    Cause:

    1. Payment Method Configuration: The payment method that was expected to be used for the transaction is either not configured correctly or is not available for the customer or transaction type.
    2. Customer Master Data: The customer master data may not have the appropriate payment method assigned.
    3. Transaction Type: The transaction type being processed may not support the selected payment method.
    4. Missing Data: Required data for the payment method may be missing or incorrectly entered.

    Solution:

    1. Check Payment Method Configuration:

      • Go to the configuration settings for payment methods in SAP CRM.
      • Ensure that the payment method you want to use is properly configured and active.
    2. Review Customer Master Data:

      • Check the customer master data to ensure that the correct payment method is assigned to the customer.
      • If necessary, update the customer master data to include the desired payment method.
    3. Verify Transaction Type:

      • Ensure that the transaction type you are using supports the payment method you want to apply.
      • If not, consider changing the transaction type or adjusting the payment method configuration.
    4. Check for Missing Data:

      • Review the transaction details to ensure that all required fields for the payment method are filled out correctly.
      • Correct any missing or incorrect data.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for specific details on payment method configuration and troubleshooting.
    6. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
    • Transaction Codes: Familiarize yourself with transaction codes related to payment method configuration, such as BP (Business Partner) for customer data management.
    • User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to access and modify payment method settings.

    By following these steps, you should be able to identify the cause of the CRM_PAYPLAN029 error and implement a solution to resolve it.

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