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Message type: E = Error
Message class: CRM_PAYPLAN - Messages of Payment Plan Set
Message number: 029
Message text: Standard card &1 &2 will be used
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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CRM_PAYPLAN029
- Standard card &1 &2 will be used ?The SAP error message CRM_PAYPLAN029 typically indicates that there is an issue with the payment plan configuration in the SAP Customer Relationship Management (CRM) system. This message specifically states that a standard card (payment method) will be used instead of the one that was expected or configured.
Cause:
- Payment Method Configuration: The payment method that was expected to be used for the transaction is either not configured correctly or is not available for the customer or transaction type.
- Customer Master Data: The customer master data may not have the appropriate payment method assigned.
- Transaction Type: The transaction type being processed may not support the selected payment method.
- Missing Data: Required data for the payment method may be missing or incorrectly entered.
Solution:
Check Payment Method Configuration:
- Go to the configuration settings for payment methods in SAP CRM.
- Ensure that the payment method you want to use is properly configured and active.
Review Customer Master Data:
- Check the customer master data to ensure that the correct payment method is assigned to the customer.
- If necessary, update the customer master data to include the desired payment method.
Verify Transaction Type:
- Ensure that the transaction type you are using supports the payment method you want to apply.
- If not, consider changing the transaction type or adjusting the payment method configuration.
Check for Missing Data:
- Review the transaction details to ensure that all required fields for the payment method are filled out correctly.
- Correct any missing or incorrect data.
Consult Documentation:
- Refer to SAP documentation or help resources for specific details on payment method configuration and troubleshooting.
Contact Support:
- If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
Related Information:
BP
(Business Partner) for customer data management.By following these steps, you should be able to identify the cause of the CRM_PAYPLAN029 error and implement a solution to resolve it.
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