How To Fix CRM_PAYPLAN030 - Manual authorization

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PAYPLAN - Messages of Payment Plan Set

• Message number: 030

• Message text: Manual authorization

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PAYPLAN030 - Manual authorization ?

  The SAP error message CRM_PAYPLAN030 typically indicates that a manual authorization is required for a payment plan in the SAP Customer Relationship Management (CRM) module. This error can occur in various scenarios, such as when trying to create, change, or process payment plans that require specific authorizations.
  Cause:
  The error is generally caused by one of the following reasons:
  
  Missing Authorizations: The user does not have the necessary authorizations to perform the action related to the payment plan.
  Configuration Issues: The payment plan configuration may require manual approval or authorization due to business rules set in the system.
  Role Assignment: The user’s role may not include the necessary permissions to execute the transaction or access the payment plan.
  
  Solution:
  To resolve the CRM_PAYPLAN030 error, you can take the following steps:
  
  
  Check User Authorizations:
  
  Verify the user’s roles and authorizations in the SAP system. Ensure that the user has the necessary permissions to create or modify payment plans.
  Use transaction code SU53 to check for authorization failures after the error occurs. This will show which authorization object is missing.
  
  
  
  Review Payment Plan Configuration:
  
  Check the configuration settings for payment plans in the SAP system. Ensure that the settings align with your business processes and do not require unnecessary manual authorizations.
  If manual authorization is required, ensure that the appropriate personnel are notified to approve the payment plan.
  
  
  
  Role Adjustment:
  
  If the user lacks the necessary roles, work with your SAP security team to adjust the user’s roles or create a new role that includes the required authorizations for payment plan processing.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the CRM module and payment plans for any specific requirements or known issues that may relate to this error.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking authorizations and configurations, consider reaching out to SAP support for further assistance. They may provide insights or patches if it’s a known issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders and CRMD_ORDERADM_H for accessing order administration.
  Authorization Objects: Common authorization objects related to CRM payment plans include F_BKPF_BES (Accounting Document) and F_KNA1_KUN (Customer Master).
  SAP Notes: Search for SAP Notes related to CRM payment plans and authorization issues for additional guidance and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.