How To Fix CRM_PAYPLAN028 - No standard card set in the partner master data

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PAYPLAN - Messages of Payment Plan Set

• Message number: 028

• Message text: No standard card set in the partner master data

What causes this issue?

No payment card has been set as the standard card in the partner master
data. Therefore, it is not possible to select the card by pressing the
button 'standard card'.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

1) In order to select the 'standard card', first select a card in the
partner master data as the 'standard card', or
2) on the field 'card number', press F4 to view a list of all cards
maintained for this partner.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PAYPLAN028 - No standard card set in the partner master data ?

  The SAP error message CRM_PAYPLAN028 indicates that there is no standard payment card set in the partner master data for a specific business partner. This error typically arises when trying to process a payment plan or transaction that requires a payment card, but the necessary card information is missing or not properly configured.
  Cause:
  
  Missing Payment Card Information: The partner master data does not have a standard payment card assigned.
  Incorrect Configuration: The payment card may not be set as the standard card in the partner master data.
  Data Inconsistency: There may be inconsistencies or errors in the partner master data that prevent the system from recognizing the payment card.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Partner Master Data:
  
  Go to the transaction code BP (Business Partner) in SAP.
  Search for the relevant business partner and open the master data.
  Navigate to the Payment Cards section.
  
  
  
  Add or Update Payment Card:
  
  If there is no payment card listed, you will need to add a new payment card.
  If a payment card exists but is not set as the standard card, select the card and mark it as the standard card.
  
  
  
  Ensure Correct Configuration:
  
  Make sure that the payment card details (like card number, expiration date, etc.) are correctly filled out.
  Ensure that the card type is supported and configured in the system.
  
  
  
  Save Changes: After making the necessary changes, save the partner master data.
  
  
  Test the Transaction: After updating the partner master data, try to execute the transaction again to see if the error persists.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for managing business partners and CRM for customer relationship management.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to view and edit partner master data.
  Documentation: Refer to SAP documentation or help files for more detailed instructions on managing payment cards in the partner master data.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting the SAP community for further assistance.
  
  By following these steps, you should be able to resolve the CRM_PAYPLAN028 error and successfully process your payment plans or transactions.