How To Fix CRM_PAYCARD_AUTH012 - Error reading Customizing settings for items

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PAYCARD_AUTH -

• Message number: 012

• Message text: Error reading Customizing settings for items

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PAYCARD_AUTH012 - Error reading Customizing settings for items ?

  The SAP error message CRM_PAYCARD_AUTH012 typically indicates an issue with reading the customizing settings related to payment card authorization in the SAP Customer Relationship Management (CRM) system. This error can occur due to various reasons, including configuration issues, missing entries in the customizing tables, or authorization problems.
  Causes:
  
  Missing Customizing Settings: The required customizing settings for payment card processing may not be properly configured or may be missing.
  Authorization Issues: The user may not have the necessary authorizations to access the customizing settings.
  Data Inconsistencies: There may be inconsistencies or errors in the data stored in the relevant customizing tables.
  Transport Issues: If the customizing settings were transported from another system, there may have been issues during the transport process.
  
  Solutions:
  
  
  Check Customizing Settings:
  
  Navigate to the relevant customizing transaction (e.g., SPRO) and verify that all necessary settings for payment card processing are correctly configured.
  Ensure that the relevant entries exist in the customizing tables related to payment card authorization.
  
  
  
  Review Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to access the payment card settings.
  Use transaction SU53 to analyze authorization failures.
  
  
  
  Data Consistency Check:
  
  Perform a consistency check on the customizing tables to identify any missing or inconsistent entries.
  Use transaction SE11 to view the relevant tables and check for any anomalies.
  
  
  
  Transport Logs:
  
  If the issue arose after a transport, review the transport logs to identify any errors or warnings that occurred during the transport process.
  Re-import the transport if necessary, ensuring that all dependencies are included.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to payment card processing in CRM for any specific configuration steps or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SU53 (Authorization Check), SE11 (Data Dictionary), and SE80 (Object Navigator).
  SAP Notes: Search for SAP Notes related to CRM payment card processing and the specific error message for any patches or updates that may resolve the issue.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and resolve the CRM_PAYCARD_AUTH012 error effectively.