How To Fix CRM_PAYCARD_AUTH011 - Business transaction statuses do not allow authorization (CO status)


CRM_PAYCARD_AUTH011 - Overview

  • Message type: E = Error

  • Message class: CRM_PAYCARD_AUTH -

  • Message number: 011

  • Message text: Business transaction statuses do not allow authorization (CO status)

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_PAYCARD_AUTH011 - Business transaction statuses do not allow authorization (CO status) ?
    The SAP error message CRM_PAYCARD_AUTH011 indicates that the business transaction statuses do not allow for authorization due to the current status of the transaction being set to "CO" (Completed). This typically occurs in the context of payment card processing within the SAP Customer Relationship Management (CRM) module.
    
    Cause: The error arises when an attempt is made to authorize a payment card transaction that is already marked as completed. In SAP, certain statuses are defined for business transactions, and when a transaction reaches the "CO" status, it is considered finalized, meaning no further actions, such as authorization, can be performed on it.
    Solution: To resolve this error, you can consider the following steps: Check Transaction Status: Verify the status of the transaction in question. If it is indeed marked as "CO", you will need to determine if it is appropriate to change the status or if you need to create a new transaction. Reopen Transaction: If your

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