How To Fix CRM_PAYCARD_AUTH013 - Document is already transferred, authorization not executed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PAYCARD_AUTH -

• Message number: 013

• Message text: Document is already transferred, authorization not executed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PAYCARD_AUTH013 - Document is already transferred, authorization not executed ?

  The SAP error message CRM_PAYCARD_AUTH013 indicates that a payment card document has already been transferred, and therefore, the authorization process cannot be executed again. This typically occurs in the context of payment processing within the SAP Customer Relationship Management (CRM) system, particularly when dealing with payment card transactions.
  Cause:
  
  Duplicate Transfer: The document has already been processed and transferred to the payment gateway or financial institution for authorization.
  System Configuration: There may be issues with the configuration of the payment processing settings in SAP CRM.
  Transaction Status: The status of the transaction may indicate that it has already been authorized or processed, preventing further authorization attempts.
  
  Solution:
  
  Check Document Status: Verify the status of the payment card document in the system. If it has already been authorized, no further action is needed.
  Review Transfer Logs: Look at the logs or history of the payment card transactions to confirm whether the document was indeed transferred and authorized previously.
  Correct Configuration: If the issue is due to configuration, review the settings related to payment processing in SAP CRM. Ensure that the payment processing workflow is correctly set up.
  Reprocess if Necessary: If the document needs to be re-authorized (for example, if there was an error in the initial transaction), you may need to reverse the previous transaction or create a new payment card document.
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance on handling payment card transactions and error messages.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates and patches.
  Transaction Codes: Familiarize yourself with transaction codes related to payment processing in SAP CRM, such as CRMD_ORDER for managing orders and CRMD_ORDERADM_H for accessing order administration.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CRM_PAYCARD_AUTH013 error message.