How To Fix CRM_ORGMAN030 - Enter a sales organization

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORGMAN - Message Class for Organizational Data Set

• Message number: 030

• Message text: Enter a sales organization

What causes this issue?

The sales organization is missing. There are several possible causes.
If organizational units are entered manually: You have not entered a
sales organization.
If organizational data determination is automatic: The system could not
determine organizational units, including the sales organization.

System Response

The system cannot determine further data (for example, partner or
prices).

How to fix this error?

Enter a sales organization in the appropriate field.

For automatic determination of organizational data:
Check the organizational model: Have the sales organizations been
selected? Have the attributes relevant for determination been assigned?
Check the settings for organizational data determination in the
Customizing for <LS>Service</>. Choose <LS>Master Data -> Organizational
Management -> Organizational Data Determination -> Change Rules and
Profiles</>. Check the determination rules and the organizational data
profiles.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORGMAN030 - Enter a sales organization ?

  The SAP error message CRM_ORGMAN030 typically indicates that a sales organization has not been specified in a transaction or process where it is required. This error is common in the SAP Customer Relationship Management (CRM) module, particularly when dealing with sales-related activities.
  Cause:
  The error occurs when:
  
  A user attempts to create or modify a business transaction (like a sales order, quotation, etc.) without specifying a sales organization.
  The sales organization field is either left blank or not properly populated in the relevant screen or transaction.
  The configuration settings in the system may not be set up correctly, leading to the requirement for a sales organization not being met.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check the Transaction: Ensure that you are in the correct transaction where a sales organization is required. Look for the field labeled "Sales Organization" and make sure it is filled in.
  
  
  Enter a Sales Organization: If the field is blank, enter the appropriate sales organization code. This code is usually a three-digit identifier that corresponds to a specific sales area in your organization.
  
  
  Review User Roles and Authorizations: Ensure that your user role has the necessary permissions to access and modify the sales organization field.
  
  
  Configuration Check: If you are a system administrator or have access to configuration settings:
  
  Go to the SAP Customizing Implementation Guide (IMG).
  Navigate to Sales and Distribution > Basic Functions > Sales Organization.
  Check if the sales organization is properly defined and active.
  
  
  
  Consult Documentation: If you are unsure about which sales organization to use, consult your organization's documentation or speak with your sales or finance department for guidance.
  
  
  Error Logs: Check the system logs for any additional error messages that might provide more context about the issue.
  
  
  Related Information:
  
  Sales Organization: In SAP, a sales organization is a unit that sells products and services. It is responsible for the sale of goods and services, and it is a key element in the sales and distribution module.
  Sales Area: A sales area is a combination of sales organization, distribution channel, and division. It is essential for processing sales transactions.
  SAP Notes: You can search for SAP Notes related to this error message in the SAP Support Portal for any known issues or patches.
  
  If the problem persists after following these steps, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.