How To Fix CRM_ORGMAN012 - Sales office &1 is not available

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORGMAN - Message Class for Organizational Data Set

• Message number: 012

• Message text: Sales office &1 is not available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORGMAN012 - Sales office &1 is not available ?

  The SAP error message CRM_ORGMAN012 indicates that the specified sales office (denoted by &1) is not available in the system. This error typically arises in the context of CRM (Customer Relationship Management) when trying to assign or reference a sales office that does not exist or is not active in the organizational structure.
  Causes:
  
  Non-Existent Sales Office: The sales office you are trying to use has not been created in the system.
  Inactive Sales Office: The sales office exists but is marked as inactive or has been deactivated.
  Incorrect Configuration: There may be a configuration issue in the organizational management settings.
  Authorization Issues: The user may not have the necessary authorizations to access the sales office.
  Data Consistency Issues: There may be inconsistencies in the master data or organizational structure.
  
  Solutions:
  
  
  Check Sales Office Existence:
  
  Go to the transaction code OVX5 (or the relevant transaction for your version) to check if the sales office exists.
  If it does not exist,