How To Fix CRM_ORGMAN011 - Sales organization &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORGMAN - Message Class for Organizational Data Set

• Message number: 011

• Message text: Sales organization &1 does not exist

What causes this issue?

The system could not read this sales organization. The following causes
could apply:
Incorrect description
Non-existent sales organization
ID not numeric

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORGMAN011 - Sales organization &1 does not exist ?

  The SAP error message CRM_ORGMAN011 indicates that the specified sales organization (denoted by &1) does not exist in the system. This error typically occurs in the context of CRM (Customer Relationship Management) when trying to perform operations that require a valid sales organization.
  Cause:
  
  Non-existent Sales Organization: The sales organization you are trying to use has not been created in the system.
  Incorrect Configuration: The sales organization may not be properly configured or activated in the relevant organizational structure.
  Data Entry Error: There may be a typographical error in the sales organization code entered in the transaction.
  Authorization Issues: The user may not have the necessary authorizations to view or use the specified sales organization.
  
  Solution:
  
  
  Check Sales Organization:
  
  Go to the transaction code OVX5 (or similar, depending on your SAP version) to check if the sales organization exists.
  Verify that the sales organization code entered is correct and matches the existing codes in the system.
  
  
  
  Create Sales Organization:
  
  If the sales organization does not exist, you may need to create it. This can typically be done through the transaction code OVX1 (or similar).
  Ensure that all necessary details are filled out correctly during the creation process.
  
  
  
  Check Configuration:
  
  Ensure that the sales organization is properly configured in the organizational structure. This includes checking the assignment of the sales organization to the company code and distribution channel.
  Use transaction code SPRO to access the configuration settings and verify the organizational structure.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access and use the sales organization. This may involve checking user roles and authorizations in transaction code SU01.
  
  
  
  Consult Documentation:
  
  If you are unsure about the configuration or creation process, refer to the SAP documentation or consult with your SAP administrator or functional consultant.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  OVX1: Create Sales Organization
  OVX5: Display Sales Organization
  SPRO: Access SAP Reference IMG for configuration
  SU01: User Maintenance
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  
  
  Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  
  By following these steps, you should be able to resolve the error message CRM_ORGMAN011 and ensure that the sales organization is correctly set up in your SAP system.