How To Fix CRM_ORGMAN009 - Responsibilities determination rule: rule not in scenario &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORGMAN - Message Class for Organizational Data Set

• Message number: 009

• Message text: Responsibilities determination rule: rule not in scenario &1

What causes this issue?

The role used for responsibilities belongs to scenario &V2& and not to
scenario &V1&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Choose a role from scenario &V1&.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORGMAN009 - Responsibilities determination rule: rule not in scenario &1 ?

  The SAP error message CRM_ORGMAN009 indicates that there is an issue with the responsibilities determination rule in the context of organizational management within the SAP Customer Relationship Management (CRM) module. Specifically, the error states that the rule is not included in the specified scenario.
  Cause:
  The error can occur due to several reasons:
  
  Missing Rule in Scenario: The responsibility determination rule that is being referenced is not assigned to the scenario you are working with.
  Incorrect Configuration: The configuration settings for the organizational management or responsibility determination may not be set up correctly.
  Scenario Misalignment: The scenario you are trying to use may not be properly aligned with the rules defined in the system.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check the Scenario Configuration:
  
  Go to the configuration settings for the responsibility determination rules in the SAP CRM system.
  Verify that the rule in question is indeed assigned to the scenario indicated in the error message.
  
  
  
  Assign the Rule to the Scenario:
  
  If the rule is not assigned, you will need to add it to the appropriate scenario. This can typically be done in the customizing settings under:
  
  SPRO > Customer Relationship Management > Master Data > Organizational Management > Define Responsibility Determination Rules.
  
  
  Ensure that the rule is correctly linked to the relevant scenario.
  
  
  
  Review the Rule Definition:
  
  Check the definition of the responsibility determination rule to ensure it is correctly configured and meets the necessary criteria for the scenario.
  
  
  
  Test the Configuration:
  
  After making changes, test the configuration to ensure that the error no longer occurs and that responsibilities are being determined as expected.
  
  
  
  Consult Documentation:
  
  If you are unsure about the configuration steps, refer to the SAP documentation or help resources for detailed guidance on setting up responsibility determination rules.
  
  
  
  Seek Help from SAP Support:
  
  If the issue persists after checking the configuration, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER to access the CRM order management or SPRO for configuration.
  Organizational Management: Understanding the organizational structure and how responsibilities are assigned in SAP CRM is crucial for troubleshooting this error.
  Customizing Settings: Familiarize yourself with the customizing settings related to organizational management and responsibility determination to effectively manage rules and scenarios.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_ORGMAN009 error message.