How To Fix CRM_ORGMAN010 - Sales organizational unit &1 is not available

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORGMAN - Message Class for Organizational Data Set

• Message number: 010

• Message text: Sales organizational unit &1 is not available

What causes this issue?

The organizational unit could not be determined or does not exist.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check your input or check the organizational model.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORGMAN010 - Sales organizational unit &1 is not available ?

  The SAP error message CRM_ORGMAN010 indicates that the specified sales organizational unit (in this case, represented by &1) is not available in the system. This error typically arises in the context of SAP Customer Relationship Management (CRM) when trying to access or process data related to sales organizations.
  Causes:
  
  Incorrect Sales Organization: The sales organization specified may not exist in the system or may have been deleted.
  Inactive Sales Organization: The sales organization might be inactive or not properly configured.
  Authorization Issues: The user may not have the necessary authorizations to access the specified sales organization.
  Configuration Issues: There may be issues with the configuration of the sales organization in the system, such as missing assignments to company codes or distribution channels.
  Data Consistency Issues: There could be inconsistencies in the master data related to the sales organization.
  
  Solutions:
  
  Verify Sales Organization: Check if the sales organization exists in the system. You can do this by navigating to the relevant configuration or master data transaction (e.g., OVX5 for sales organization settings).
  Check Status: Ensure that the sales organization is active. If it is inactive, you may need to activate it or use a different sales organization.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the sales organization. This can be checked in the user roles and profiles.
  Configuration Review: Review the configuration settings for the sales organization. Ensure that it is correctly assigned to the relevant company code and distribution channels.
  Data Consistency Check: Run consistency checks on the master data to identify any discrepancies that may be causing the issue.
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may be applicable.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like OVX5 (for sales organization settings) or SPRO (to access the configuration menu) to investigate further.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement the appropriate solution.