How To Fix CRM_ORGMAN014 - Service organization &1 is not available

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORGMAN - Message Class for Organizational Data Set

• Message number: 014

• Message text: Service organization &1 is not available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORGMAN014 - Service organization &1 is not available ?

  The SAP error message CRM_ORGMAN014 indicates that the specified service organization (in this case, represented by &1) is not available in the system. This error typically arises in the context of SAP Customer Relationship Management (CRM) when trying to access or assign a service organization that does not exist or is not properly configured.
  Causes:
  
  Non-Existent Service Organization: The service organization you are trying to use has not been created in the system.
  Inactive Service Organization: The service organization exists but is marked as inactive or not available for use.
  Authorization Issues: The user may not have the necessary authorizations to access the service organization.
  Configuration Issues: There may be configuration issues in the organizational management settings that prevent the service organization from being recognized.
  Data Consistency Issues: There could be inconsistencies in the data, such as missing entries in related tables.
  
  Solutions:
  
  Check Service Organization: Verify that the service organization exists in the system. You can do this by navigating to the relevant transaction (e.g., PPOME for organizational management) and checking if the organization is listed.
  Activate Service Organization: If the service organization exists but is inactive, you may need to activate it. This can typically be done in the organizational management settings.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the service organization. This may involve checking user roles and profiles.
  Configuration Review: Review the configuration settings in the SAP system related to organizational management to ensure everything is set up correctly.
  Data Consistency Check: Run consistency checks on the organizational data to identify and resolve any inconsistencies. This may involve using transaction codes like SU53 to analyze authorization issues or SE16 to check relevant tables.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on managing service organizations in your version of SAP CRM.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PPOME, PPOC, and PPOE for organizational management.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.