How To Fix CRM_ORGMAN015 - Distribution channel &1 does not exist.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORGMAN - Message Class for Organizational Data Set

• Message number: 015

• Message text: Distribution channel &1 does not exist.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORGMAN015 - Distribution channel &1 does not exist. ?

  The SAP error message CRM_ORGMAN015 indicates that the distribution channel specified in your transaction does not exist in the system. This error typically occurs in the context of Customer Relationship Management (CRM) when trying to assign or use a distribution channel that has not been defined in the system.
  Cause:
  
  Non-existent Distribution Channel: The distribution channel you are trying to use (denoted by &1 in the error message) has not been created or is not active in the system.
  Incorrect Configuration: The distribution channel may not be properly configured in the relevant organizational structure.
  Data Entry Error: There may be a typo or incorrect entry when specifying the distribution channel.
  
  Solution:
  
  
  Check Distribution Channel Configuration:
  
  Go to the SAP transaction code SPRO (Customizing).
  Navigate to Sales and Distribution > Master Data > Customer Master > Define Distribution Channels.
  Verify if the distribution channel you are trying to use exists. If it does not, you will need to create it.
  
  
  
  Create a New Distribution Channel:
  
  If the distribution channel does not exist, you can create it in the same configuration area mentioned above.
  Ensure that you provide all necessary details and save your changes.
  
  
  
  Check for Typos:
  
  Double-check the entry for the distribution channel in your transaction to ensure there are no typographical errors.
  
  
  
  Check Organizational Structure:
  
  Ensure that the distribution channel is assigned to the relevant sales organization and that the organizational structure is correctly set up.
  
  
  
  Authorization Issues:
  
  Ensure that you have the necessary authorizations to access and use the distribution channel.
  
  
  
  Transport Requests:
  
  If you are working in a development or quality environment, ensure that any changes made to distribution channels have been transported to the production environment.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OVX5 (to maintain distribution channels) and OVX6 (to assign distribution channels to sales organizations).
  Documentation: Refer to SAP Help documentation for detailed steps on managing distribution channels and organizational structures.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the error message CRM_ORGMAN015 and successfully use the desired distribution channel in your SAP CRM system.