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Message type: E = Error
Message class: CRM_ORDPRP_I - Messages for PRP
Message number: 030
Message text: Enter product information (product, product category or partner product).
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CRM_ORDPRP_I030
- Enter product information (product, product category or partner product). ?The SAP error message CRM_ORDPRP_I030 indicates that the system requires additional product information to proceed with a transaction in the CRM (Customer Relationship Management) module. This error typically occurs when a user attempts to create or modify an order, and the necessary product details are missing or incomplete.
Cause:
- Missing Product Information: The product, product category, or partner product is not specified in the order or transaction.
- Incorrect Configuration: The system may not be properly configured to recognize the product or its category.
- Data Inconsistency: There may be inconsistencies in the master data related to products, such as missing entries in the product master or incorrect categorization.
- User Input Error: The user may have overlooked entering the required product information.
Solution:
Enter Required Information: Ensure that you enter the necessary product details, including:
- Product ID or name
- Product category
- Partner product (if applicable)
Make sure to fill in all mandatory fields in the order creation or modification screen.
Check Product Master Data: Verify that the product exists in the system and that all relevant master data is complete and accurate. This includes checking:
- Product master records
- Product categories
- Pricing information
Review Configuration Settings: If the issue persists, check the configuration settings in the SAP system to ensure that the product categories and related settings are correctly defined.
Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the error message and related processes.
Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
Related Information:
CRM_ORDER
, CRM_PRODUCT
, or CRM_MAINTAIN
to manage orders and products effectively.By addressing the missing product information and ensuring that all related data is accurate, you should be able to resolve the CRM_ORDPRP_I030 error and proceed with your transaction.
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