How To Fix CRM_ORDPRP_I030 - Enter product information (product, product category or partner product).


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ORDPRP_I - Messages for PRP

  • Message number: 030

  • Message text: Enter product information (product, product category or partner product).

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ORDPRP_I030 - Enter product information (product, product category or partner product). ?

    The SAP error message CRM_ORDPRP_I030 indicates that the system requires additional product information to proceed with a transaction in the CRM (Customer Relationship Management) module. This error typically occurs when a user attempts to create or modify an order, and the necessary product details are missing or incomplete.

    Cause:

    1. Missing Product Information: The product, product category, or partner product is not specified in the order or transaction.
    2. Incorrect Configuration: The system may not be properly configured to recognize the product or its category.
    3. Data Inconsistency: There may be inconsistencies in the master data related to products, such as missing entries in the product master or incorrect categorization.
    4. User Input Error: The user may have overlooked entering the required product information.

    Solution:

    1. Enter Required Information: Ensure that you enter the necessary product details, including:

      • Product ID or name
      • Product category
      • Partner product (if applicable)

      Make sure to fill in all mandatory fields in the order creation or modification screen.

    2. Check Product Master Data: Verify that the product exists in the system and that all relevant master data is complete and accurate. This includes checking:

      • Product master records
      • Product categories
      • Pricing information
    3. Review Configuration Settings: If the issue persists, check the configuration settings in the SAP system to ensure that the product categories and related settings are correctly defined.

    4. Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the error message and related processes.

    5. Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_PRODUCT, or CRM_MAINTAIN to manage orders and products effectively.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • User Training: Ensure that users are trained on how to enter product information correctly to minimize the occurrence of this error.

    By addressing the missing product information and ensuring that all related data is accurate, you should be able to resolve the CRM_ORDPRP_I030 error and proceed with your transaction.

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