How To Fix CRM_ORDPRP_I026 - Enter at least one of the values, either product ID or hierarchy.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDPRP_I - Messages for PRP

• Message number: 026

• Message text: Enter at least one of the values, either product ID or hierarchy.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDPRP_I026 - Enter at least one of the values, either product ID or hierarchy. ?

  The SAP error message CRM_ORDPRP_I026 indicates that when trying to create or modify an order in the SAP CRM system, the user has not provided the necessary product identification information. Specifically, the system requires at least one of the following values to be entered: either a product ID or a product hierarchy.
  Cause:
  This error typically occurs in the following scenarios:
  
  Missing Product Information: The user has not entered any product ID or product hierarchy in the order entry screen.
  Incorrect Configuration: The system may be configured in such a way that it expects certain fields to be filled out, and if they are left blank, it triggers this error.
  User Input Error: The user may have overlooked entering the required information or may have entered it incorrectly.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Enter Product ID or Hierarchy:
  
  Ensure that you enter a valid product ID in the designated field.
  Alternatively, if you are using a product hierarchy, make sure to select or enter the appropriate hierarchy level.
  
  
  
  Check Input Fields:
  
  Review the input fields on the order entry screen to ensure that you are not missing any required fields.
  If you are using a custom transaction or screen, verify that the fields are correctly mapped and functioning.
  
  
  
  Review Configuration:
  
  If you have access to configuration settings, check if there are any specific settings that enforce the requirement for product ID or hierarchy.
  Consult with your SAP administrator or functional consultant to ensure that the system is configured correctly.
  
  
  
  User Training:
  
  If this error is common among users, consider providing additional training or documentation to ensure that users understand the importance of entering product information.
  
  
  
  Debugging:
  
  If the issue persists, you may need to debug the transaction to see if there are any underlying issues in the code or configuration that are causing the error.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as CRM order management transactions.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to resolve the error and successfully enter the order with the required product information.