How To Fix CRM_ORDPRP_I024 - Product hierarchy &1 does not exist.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDPRP_I - Messages for PRP

• Message number: 024

• Message text: Product hierarchy &1 does not exist.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDPRP_I024 - Product hierarchy &1 does not exist. ?

  The SAP error message CRM_ORDPRP_I024 indicates that the product hierarchy specified in the system does not exist. This error typically occurs in the context of sales order processing or when dealing with product-related data in SAP CRM (Customer Relationship Management).
  Cause:
  
  Missing Product Hierarchy: The product hierarchy code you are trying to use is not defined in the system.
  Incorrect Configuration: The product hierarchy might not be properly configured or activated in the system.
  Data Entry Error: There could be a typo or incorrect entry when specifying the product hierarchy in the transaction.
  Master Data Issues: The product master data may not be correctly maintained, leading to the absence of the specified hierarchy.
  
  Solution:
  
  
  Check Product Hierarchy:
  
  Go to the transaction code OVH1 (or the relevant transaction for your version) to check if the product hierarchy exists.
  If it does not exist, you will need to create it.
  
  
  
  Create/Update Product Hierarchy:
  
  If the product hierarchy is missing, you can create it using the appropriate transaction (e.g., OVH1 for creating product hierarchies).
  Ensure that the hierarchy is correctly structured and activated.
  
  
  
  Verify Master Data:
  
  Check the product master data to ensure that the product is assigned to the correct product hierarchy.
  Use transaction codes like MM03 (Display Material) to view the product details.
  
  
  
  Check Configuration:
  
  Ensure that the configuration settings for product hierarchies are correctly set up in the system.
  You may need to consult with your SAP configuration team or refer to the SAP documentation for guidance.
  
  
  
  Data Entry Verification:
  
  Double-check the entry of the product hierarchy in the transaction where the error occurred to ensure there are no typos or incorrect values.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OVH1 (for product hierarchy maintenance), MM03 (for material master data), and CRM Order Management transactions.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP Help documentation for detailed information on product hierarchies and their configuration.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in SAP CRM.