How To Fix CRM_ORDPRP_I024 - Product hierarchy &1 does not exist.


CRM_ORDPRP_I024 - Overview

  • Message type: E = Error

  • Message class: CRM_ORDPRP_I - Messages for PRP

  • Message number: 024

  • Message text: Product hierarchy &1 does not exist.

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ORDPRP_I024 - Product hierarchy &1 does not exist. ?
    The SAP error message CRM_ORDPRP_I024 indicates that the product hierarchy specified in the system does not exist. This error typically occurs in the context of sales order processing or when dealing with product-related data in SAP CRM (Customer Relationship Management).
    
    Cause: Missing Product Hierarchy: The product hierarchy code you are trying to use is not defined in the system. Incorrect Configuration: The product hierarchy might not be properly configured or activated in the system. Data Entry Error: There could be a typo or incorrect entry when specifying the product hierarchy in the transaction. Master Data Issues: The product master data may not be correctly maintained, leading to the absence of the specified hierarchy.
    Solution: Check Product Hierarchy: Go to the transaction code OVH1 (or the relevant transaction for your version) to check if the product hierarchy exists. If it does not exist, you will need to create it. Create/Update Product Hierarchy: If the product hierarchy is missing, you can create it

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