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Message type: E = Error
Message class: CRM_ORDPRP_I - Messages for PRP
Message number: 023
Message text: Product &1 does not exist.
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CRM_ORDPRP_I023
- Product &1 does not exist. ?The SAP error message CRM_ORDPRP_I023 indicates that the product specified in the transaction does not exist in the system. This error typically occurs in the context of sales order processing or when trying to access product-related information in the SAP CRM (Customer Relationship Management) module.
Cause:
- Product Not Created: The product may not have been created in the system.
- Incorrect Product ID: The product ID entered may be incorrect or misspelled.
- Product Deactivation: The product might have been deactivated or marked for deletion.
- Incorrect Organizational Data: The product may not be available in the specific organizational unit or sales area you are working with.
- Master Data Issues: There could be issues with the master data setup, such as missing or incomplete data.
Solution:
- Verify Product ID: Check the product ID entered in the transaction for any typos or errors.
- Check Product Existence: Use transaction codes like
MM03
(Display Material) orCRMD_ORDER
(Display CRM Order) to verify if the product exists in the system.- Create Product: If the product does not exist, create it using the appropriate transaction (e.g.,
MM01
for materials).- Check Activation Status: Ensure that the product is active and not marked for deletion.
- Review Organizational Data: Confirm that the product is assigned to the correct sales organization, distribution channel, and division.
- Master Data Maintenance: Ensure that all necessary master data is complete and correctly maintained.
Related Information:
MM01
, MM02
, MM03
, CRMD_ORDER
, and CRMD_ORDERADM_H
for managing product and order data.If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in SAP CRM.
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CRM_ORDPRP_I022
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