How To Fix CRM_ORDPRP_I023 - Product &1 does not exist.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ORDPRP_I - Messages for PRP

  • Message number: 023

  • Message text: Product &1 does not exist.

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ORDPRP_I023 - Product &1 does not exist. ?

    The SAP error message CRM_ORDPRP_I023 indicates that the product specified in the transaction does not exist in the system. This error typically occurs in the context of sales order processing or when trying to access product-related information in the SAP CRM (Customer Relationship Management) module.

    Cause:

    1. Product Not Created: The product may not have been created in the system.
    2. Incorrect Product ID: The product ID entered may be incorrect or misspelled.
    3. Product Deactivation: The product might have been deactivated or marked for deletion.
    4. Incorrect Organizational Data: The product may not be available in the specific organizational unit or sales area you are working with.
    5. Master Data Issues: There could be issues with the master data setup, such as missing or incomplete data.

    Solution:

    1. Verify Product ID: Check the product ID entered in the transaction for any typos or errors.
    2. Check Product Existence: Use transaction codes like MM03 (Display Material) or CRMD_ORDER (Display CRM Order) to verify if the product exists in the system.
    3. Create Product: If the product does not exist, create it using the appropriate transaction (e.g., MM01 for materials).
    4. Check Activation Status: Ensure that the product is active and not marked for deletion.
    5. Review Organizational Data: Confirm that the product is assigned to the correct sales organization, distribution channel, and division.
    6. Master Data Maintenance: Ensure that all necessary master data is complete and correctly maintained.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as MM01, MM02, MM03, CRMD_ORDER, and CRMD_ORDERADM_H for managing product and order data.
    • Authorization: Ensure that you have the necessary authorizations to view or create products in the system.
    • Consult Documentation: Refer to SAP documentation or help files for more detailed information on product management and error handling.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in SAP CRM.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo's SAP support assistant is amazing. Saves me countless hours trying to solve complex SAP issues myself. It's a real game changer!
Rate 1
Thomas Michael
SAP Consultant, Author & Speaker