How To Fix CRM_ORDPRP_I021 - Enter either one product ID or one hierarchy per line in product list.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDPRP_I - Messages for PRP

• Message number: 021

• Message text: Enter either one product ID or one hierarchy per line in product list.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDPRP_I021 - Enter either one product ID or one hierarchy per line in product list. ?

  The SAP error message CRM_ORDPRP_I021 indicates that there is an issue with the product list in a CRM order or transaction. Specifically, it requires that you enter either one product ID or one hierarchy per line in the product list. This error typically arises when the input format does not meet the expected criteria.
  Cause:
  
  Incorrect Input Format: The product list may contain multiple entries on a single line, or it may be missing required information.
  Empty Lines: There may be empty lines or lines that do not contain valid product IDs or hierarchies.
  Multiple Entries: If a line contains more than one product ID or hierarchy, it will trigger this error.
  Data Validation: The system is validating the input and finds that the format does not comply with the expected structure.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Input Format:
  
  Ensure that each line in the product list contains either a single product ID or a single hierarchy.
  Remove any lines that are empty or do not contain valid entries.
  
  
  
  Correct Data Entry:
  
  If you are entering data manually, double-check that you are following the required format.
  If you are importing data from another source, ensure that the data is formatted correctly before importing.
  
  
  
  Use Valid Product IDs:
  
  Make sure that the product IDs you are entering are valid and exist in the system.
  If using hierarchies, ensure that they are correctly defined and valid.
  
  
  
  Review Documentation:
  
  Consult the SAP documentation or help resources for specific guidelines on how to enter product lists in the CRM system.
  
  
  
  Test with Sample Data:
  
  Try entering a small set of known valid product IDs or hierarchies to see if the error persists.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Guides: Refer to user manuals or training materials for guidance on entering product data in the CRM system.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team for further assistance.
  
  By ensuring that the product list adheres to the required format, you should be able to resolve the CRM_ORDPRP_I021 error and proceed with your transaction.