How To Fix CRM_ORDERADM_H012 - Transaction with the transaction number '&1' is not available or archived

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDERADM_H - Output for Administration Header

• Message number: 012

• Message text: Transaction with the transaction number '&1' is not available or archived

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDERADM_H012 - Transaction with the transaction number '&1' is not available or archived ?

  The SAP error message CRM_ORDERADM_H012 indicates that a transaction with the specified transaction number is not available or has been archived. This error typically occurs in the SAP Customer Relationship Management (CRM) module when trying to access a transaction that either does not exist in the database or has been moved to an archive for storage purposes.
  Causes:
  
  Transaction Not Found: The transaction number you are trying to access may not exist in the system. This could be due to a typo or an incorrect transaction number.
  Archiving: The transaction may have been archived as part of the data management process. SAP systems often archive older data to improve performance and manage database size.
  Authorization Issues: The user may not have the necessary permissions to view the transaction, leading to the perception that it is not available.
  Data Deletion: The transaction may have been deleted from the system if data retention policies are in place.
  
  Solutions:
  
  Verify Transaction Number: Double-check the transaction number for any typographical errors. Ensure that you are using the correct format and number.
  Check Archive Settings: If the transaction has been archived, you may need to access the archived data. This can typically be done using the Archive Management tools in SAP. You can use transaction codes like SARA to manage archived data.
  Consult with IT or SAP Basis Team: If you suspect that the transaction has been archived, consult with your IT department or SAP Basis team to see if they can help retrieve the archived data or provide access to it.
  Review User Authorizations: Ensure that your user profile has the necessary authorizations to access the transaction. If not, request the appropriate permissions from your system administrator.
  Check for Deletion: If the transaction was deleted, you may need to check with your data management team to see if there are any backups or if the transaction can be restored.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SARA (Archive Administration) and SARI (Archive Information System) to manage and view archived data.
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message. SAP Notes can provide additional context or solutions for known issues.
  Documentation: Review SAP documentation related to CRM order management and archiving processes to understand how transactions are handled in your specific environment.
  
  If the issue persists after trying the above solutions, it may be beneficial to escalate the matter to SAP support for further assistance.