How To Fix CRM_ORDERADM_H014 - There are several business transactions with the transaction number &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDERADM_H - Output for Administration Header

• Message number: 014

• Message text: There are several business transactions with the transaction number &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDERADM_H014 - There are several business transactions with the transaction number &1 ?

  The SAP error message CRM_ORDERADM_H014 indicates that there are multiple business transactions associated with a specific transaction number. This typically occurs in the context of CRM (Customer Relationship Management) when trying to process or manage business transactions, such as sales orders, service orders, or other related documents.
  Cause:
  The error is triggered when the system detects that the transaction number you are trying to work with is linked to more than one business transaction. This can happen due to:
  
  Duplicate Entries: There may be duplicate entries in the database for the same transaction number.
  Incorrect Transaction Handling: The transaction number may have been incorrectly assigned or managed, leading to multiple records.
  Data Integrity Issues: There could be issues with data integrity in the CRM system, possibly due to system errors or improper data migration.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check for Duplicates:
  
  Use transaction codes like SE16 or SE11 to access the relevant database tables (e.g., CRMD_ORDER or CRMD_ORDERADM_H) and check for multiple entries with the same transaction number.
  If duplicates are found, determine which entries are valid and which can be deleted or merged.
  
  
  
  Review Transaction Handling:
  
  Ensure that the transaction number is being generated and assigned correctly in your business processes.
  Review any custom code or enhancements that may affect transaction number assignment.
  
  
  
  Data Cleanup:
  
  If duplicates are identified, you may need to perform a data cleanup. This could involve deleting or archiving unnecessary records.
  Ensure that you have backups before making any deletions.
  
  
  
  Consult Documentation:
  
  Check SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot resolve it, consider reaching out to SAP support for assistance. They may provide insights or solutions based on the specific configuration of your system.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders, and SE16 for data browsing.
  SAP Notes: Search for SAP Notes related to CRM_ORDERADM_H014 for any known issues or fixes.
  Data Model: Understanding the data model of CRM can help in identifying where the duplicates might be coming from and how to manage them effectively.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.