How To Fix CRM_ORDER_SURVEY104 - Survey ID &1 is not defined

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_SURVEY - CRM Order: Survey Tool

• Message number: 104

• Message text: Survey ID &1 is not defined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_SURVEY104 - Survey ID &1 is not defined ?

  The SAP error message CRM_ORDER_SURVEY104 indicates that the specified Survey ID (represented by &1) is not defined in the system. This error typically occurs when trying to access or process a survey that has not been created or is not available in the system.
  Cause:
  
  Survey Not Created: The Survey ID you are trying to use has not been created in the SAP system.
  Incorrect Survey ID: The Survey ID entered may be incorrect or misspelled.
  Survey Deactivation: The survey may have been deactivated or deleted.
  Authorization Issues: The user may not have the necessary authorizations to access the survey.
  
  Solution:
  
  Check Survey ID: Verify that the Survey ID you are using is correct. Ensure there are no typographical errors.
  Create Survey: If the survey does not exist, you will need to create it. This can typically be done in the SAP CRM system under the survey management area.
  
  Navigate to the relevant transaction (e.g., CRMD_ORDER or CRM_Survey) and create a new survey with the required details.
  
  
  Activate Survey: If the survey exists but is inactive, you may need to activate it. Check the status of the survey in the survey management area.
  Check Authorizations: Ensure that the user has the necessary permissions to access the survey. This may involve checking user roles and authorizations in the SAP system.
  Consult Documentation: Refer to SAP documentation or help resources for specific steps on creating or managing surveys in your version of SAP CRM.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRM_Survey, or CRM_Survey_Management.
  SAP Notes: Check for any SAP Notes related to survey management that may provide additional insights or solutions.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the CRM_ORDER_SURVEY104 error and successfully work with surveys in your SAP system.