How To Fix CRM_ORDER_SURVEY101 - Empty survey ID is not allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_SURVEY - CRM Order: Survey Tool

• Message number: 101

• Message text: Empty survey ID is not allowed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_SURVEY101 - Empty survey ID is not allowed ?

  The SAP error message "CRM_ORDER_SURVEY101: Empty survey ID is not allowed" typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an attempt to process a survey-related function without a valid survey ID. This can happen during various operations, such as creating or updating a CRM order that is supposed to be linked to a survey.
  Cause:
  
  Missing Survey ID: The most common cause of this error is that the survey ID field is empty or not populated when it is required for the operation being performed.
  Configuration Issues: There may be issues with the configuration of the survey or the CRM system that prevent the survey ID from being correctly assigned or retrieved.
  Data Entry Errors: Users may inadvertently leave the survey ID field blank during data entry.
  Custom Development: If there are custom enhancements or developments in the CRM system, they may not be handling survey IDs correctly.
  
  Solution:
  
  Check Survey ID Field: Ensure that the survey ID field is populated with a valid survey ID before executing the operation. This can be done by reviewing the transaction or screen where the error occurs.
  Review Configuration: Check the configuration settings for surveys in the CRM system. Ensure that surveys are properly defined and that there are no missing or incorrect settings.
  Data Validation: Implement data validation checks to ensure that the survey ID is not left empty during data entry. This can be done through user training or system enhancements.
  Debugging: If the issue persists, consider debugging the process to identify where the survey ID is being lost or not set. This may involve looking at the code or configuration related to the survey functionality.
  Consult Documentation: Review SAP documentation or notes related to survey functionality in CRM for any specific requirements or known issues.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on survey configuration and usage.
  User Training: Ensure that users are trained on the importance of entering a survey ID when required and how to do so correctly.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  Support: If the problem cannot be resolved internally, consider reaching out to SAP support for assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to prevent it from occurring in the future.