How To Fix CRM_ORDER_SURVEY051 - Target group &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_SURVEY - CRM Order: Survey Tool

• Message number: 051

• Message text: Target group &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_SURVEY051 - Target group &1 does not exist ?

  The SAP error message CRM_ORDER_SURVEY051 indicates that the target group specified in the context of a survey does not exist in the system. This error typically arises when trying to create or process a survey that references a target group that has not been defined or has been deleted.
  Cause:
  
  Non-existent Target Group: The target group ID specified in the survey does not exist in the system.
  Incorrect Configuration: The target group may not have been properly configured or activated.
  Data Deletion: The target group may have been deleted or is no longer valid.
  Authorization Issues: The user may not have the necessary authorizations to access the target group.
  
  Solution:
  
  
  Verify Target Group:
  
  Check if the target group ID mentioned in the error message exists in the system.
  Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to look for the target group.
  
  
  
  Create or Activate Target Group:
  
  If the target group does not exist, create it using the appropriate transaction (e.g., CRMD_ORDER).
  If it exists but is inactive, ensure it is activated.
  
  
  
  Check Configuration:
  
  Review the configuration settings for target groups in the CRM system to ensure they are set up correctly.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access and use the target group.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on managing target groups and surveys.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others related to CRM surveys and target groups.
  SAP Notes: Search for SAP Notes that may provide additional insights or patches related to this error.
  User Authorizations: Review user roles and authorizations in the SAP system to ensure proper access to target groups.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.