How To Fix CRM_ORDER_SCM001 - Input help for route not possible without start location

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_SCM - Messages for Order-SCM-Integration

• Message number: 001

• Message text: Input help for route not possible without start location

What causes this issue?

You have requested input help for the field "Route". The possible routes
are determined by the SCM system using various parameters (product,
required delivery date, start and end location, among others). The start
location is absolutely required for this. If the system does not know
the start of the route, then input help is useless.

System Response

The start location depends on the assigned product and is determined by
APO during the availability check. In this case, you have either not
entered a product, or the APO could not determine a location.

How to fix this error?

First enter the product and then choose the route. If necessary, check
in the SCM system to see if a deivery location is maintained for your
product.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_SCM001 - Input help for route not possible without start location ?

  The SAP error message CRM_ORDER_SCM001 indicates that the system cannot provide input help for the route because a start location has not been specified. This error typically occurs in the context of logistics and transportation management within the SAP Customer Relationship Management (CRM) module.
  
  Cause:
  The error arises when you attempt to select a route in a transaction (such as creating or editing a sales order, delivery, or transportation order) without having defined a starting location (e.g., a departure point or shipping point). The system requires both a start location and an end location to determine valid routes.
  
  Solution:
  To resolve this error, you need to ensure that a valid start location is specified before attempting to select a route. Here are the steps you can take:
  
  
  Specify Start Location:
  
  Navigate to the relevant transaction where you encountered the error.
  Look for fields related to the start location (e.g., shipping point, departure location).
  Enter a valid start location